Customer Feedback

Because Your Opinion Matters Most!

Find out what others thought when buying floor and wall tiles and tiling accessories with TilesPorcelain - allowing you to have full confidence in our products and services.

Fantastic. Thanks for all your help... really happy with the service and quality. We will be recommending you to others in the future. Bhavini
I came across TilesPorcelain on the internet and liked the range and styles offered. Your staff were quick to get back on the phone, or e-mail, with updates on the sample we ordered and the full shipment of 200m2 of tiles to Ireland. I would certainly deal with TilesPorcelain again for future orders. Dr. Brian Donaghy - Sligo, Rep. Of Ireland.
I bought 45m2 of the B300 style of polished porcelain tiles they look classy down and my room looks spacious and light. Very efficient trustworthy and exceptional good price. Paul Jackson - Newcastle UK
I recently built my own house and came across TilesPorcelain on the internet. In the past I have been very cautious dealing with companies over the internet however TilesPorcelain were very professional throughout. I appreciated the good communication between us. My wife adores the T200 style that we used in many of our rooms. A BIG THANK YOU! Darren Seed - London UK
Just a quick email to say 'Thank you' for the quick delivery of the T200 polished porcelain tiles. They look fantastic in the kitchen, I will send you a photo when my new kitchen is installed. Thanks once again. Carole Atkin
Hi, Thanks for the beautiful blue quartz, it's sparkling just like I imagined. Gurv
Just wanted to thank you for the excellant service that i received when ordering my black quartz floor tiles. Delivery was as expected along with a courtesy call to say that they was on their way too which does help!

The tiles look amazing I am so pleased with them

Many Thanks Bridget Mercer
Black galaxy floor tiles, brazillian slate and red quartz on walls, splash backs and skirtings.
very pleased with your products, service and advice.
Thanks Karen newton
A big thank you to Tilesporcelain very good prices and quick delivery Ross - Glasgow
Just to let you know the tiles have just been delivered. They look great ! Thanks. Rex
Many thanks for all your help, I can confirm that the replacement tiles have arrived safe and well! I will have no hesitation in recommending you to anyone who asks about tiles. Excellent tiles, excellent service, the best recommendation of all. David Owen
I got my tile delivery today, many thanks again for all your help Guto
Just a quick note to say thank you for your efficient, friendly and speedy service. Received the tiles today - love them!! Many thanks Fran Davis
I am just writing to say thank you so much for organising the replacement tiles so quickly, the new one arrived perfect and look stunning. Thank you so very much for all your help! Paula
Just a short message to say the tiles you supplied are fantastic. They were grouted in yesterday and look fabulous, my client is very pleased indeed. The tiler was pleased with the grouting and glue and has taken the name of the glue to use in future as it was a better material to work with than his usual one. I recommended you as a supplier. Thanks again for all your help. Once all the boxes were opened we found no tiles to be cracked and so we had plenty to do the job. Best wishes. Jane
Hi, Just to say thank you for a really excellent service & speedy delivery. My tiler is really impressed with the quality of the tiles & they look absolutely fabulous in our new kitchen. Mrs C Bontemss
Hi. I just wanted to let you know how pleased I am with the tiles you supplied for my bathroom. My tiler finished today and said they are the best quality he has ever seen. The black crystalstone looks fabulous and I keep running upstairs to admire!! I just wish I had a bigger floor surface! Your service was A1 from start to finish. Thank you again for your wonderful service. My only problem now is trying to get my husband to agree to the red crystal in our kitchen!!! Regards Maria McIntyre
My tile order arrived yesterday as promised. Thank you for your prompt service. The tiles are exactly what I wanted. I will definetely recommend you to others. Again Thankyou Regards Mrs Sharon Sullivan
Replacement tiles were received yesterday all in good condition. Thank you for your help in sorting it out, it was much appreciated. The tiler is working on them today, hurrah! Steve Robinson
We received the floor tiles yesterday, only 24 hours after ordering. I just wanted to say we are really impressed with the service and really pleased with the tiles. Thanks again Dean and Joanne Fisk
Thank you for the brilliant and prompt attention in everything. If only all companies were like yourselves!! Your request re: photo when finished!! Thank you again. Helen
Only ordered the tiles at 8.45am on 25th November and they arrived at 11am 26th November. That's service! Thanks very much, they look lovely and will try and remember to send some photos when it's all done. Best wishes Jenny Holland
I just wanted to let you know that my order turned up safely today. Thank you very much for your prompt, efficient service. Best wishes Lorraine
The tiles were laid on my kitchen floor yesterday, WOW!!! I can't wait for the kitchen to be put in now. I just wanted to say thanks to both of you for all your help it was much appreciated and I couldn't be happier with the tiles. Kind regards Leonie
Thankyou for the excellent service that we have received from your company-I would certainly recommend you to others and we are delighted with the finished look. Julie Mallaband
Thank you so much for getting back to me so quickly � and for supplying these gorgeous tiles at such a fantastic rate. I will definitely send you some photos on completion. However, if the bathroom takes as long to finish as the kitchen and en suite, don't hold your breath! Best wishes Lorraine, Glasgow
Hi The 4 tiles have been safely received and are perfect! Thank you so much for your assistance. I will certainly recommend your great customer service. Corinne Najem
Thank you very much i have received the tiles this morning in perfect condition. I am very happy with them they are perfect. Thanks soo much for the prompt and effecient service. Chrissie
Thank you very much for that, and may I say what excellent service you provide, the tiles have arrived this morning at 9.00 am, which is great as we wanted them today, but certainly didn't expect them first thing. Thank you very much, not many companies nowadays actually appreciate their customers business. A Happy Customer
Just wanted to say thank you for your assistance and efficiency. We have not unpacked the tiles yet as we are still not ready to lay them I expect they are all ok. I shall recommend your company as I have appreciated your reactivity . Have a nice long weekend Nicole Briggs
Received the tiles this morning, opened a couple of the packs and they look amazing and arrived at 9 like you said. Thank you so much for all your help, I have dealt with a few tile companies this month and you guys are by far the best :) Very happy with the service I have received and help you have given, will be highly recommending you to friends and family. Many thanks for all your help. Will send you pics when it is finished Kind regards Muhib
Hi Just a note to say thanks for the excellent service, we received the tiles next day as promised. Best regards Andy Whitfield
The tiles have arrived. I've opened a box & they are stunning, can't wait to see them down. Thanks for the quick delivery, Fab service! Kind Regards Helyn Niblett
Thank you very much for the t800 they were all perfect and such a speedy service. R. Marinello
All materials have arrived, very prompt. Great service. Many thanks.
Once again many thanks for a fantastic service B. Bailey
Would just like to thank you tiles have just arrived and look stunning, can't wait to get them laid now in my new house and will email you a photo. Thank you again for your very efficient, friendly service I will certainly recommend you in the future.

Kind regards W. Kirke
hi, just a quick message to say how impressed i was with the professional service i received, but foremost, the incredible quality of the tiles i ordered. my kitchen now looks dazzling and everyone asks where i got the floor tiles from. of course, i recommended your company, and i think i have pointed a fair bit of business your way! many thanks for your excellent service and i look forward to buying from you in the future. S. Botterfield.
Received tiles, thanks for the very fast delivery. Tiles now in place, look great. Thanks for the excellent service you gave in supplying samples, and discussing my requirements on the phone, much appreciated. Jen
Excellent quality and very good prices. Gordon Edmunds
We could not be happier with the tiles, excellent price and brilliant service! We are looking remodelling our main bathroom next. Alexander Drennan
We were very impressed with the service from tilesporcelain,the quality of the tiles including the samples were far superior than our local tile stockists and the end result of the polished porcelain tiles is exactly the finish we were looking for. James Barnett
Great quality tiles and very helpful service, thanks a lot. Phillip Dean
I really just wanted to say what a pleasure it has been dealing with your company in the purchase of my tiles . Everyone I have spoken to have been exceptionally helpful, polite and professional in dealing with me and solving my issues with the utmost courtesy.

The tiles look lovely in my new orangery!

Thank you so much and I would have no hesitation in buying from you again or recommending you. D. Martin - Ramsden Bellhouse
Order placed at 1.50 Tuesday afternoon, received before 9.00am Wednesday morning all correct and intact, excellent service especially considering the distance. Well done and thanks, you have ensured our future business, first class service
Regards D. Selwood
We must say the tiles are fantastic just like the service! Tiles were ordered late Tuesday afternoon and delivered in Cornwall on Thursday! The kitchen is stunning, photos dont do it justice! Kevin
I was given details of this website from centreline ceramics from Birmingham who quoted for the floor in our new conservatory. From the first call to TilesPorcelain the sales staff were very helpful and I ordered 600x600 midnight black sparkle tiles which have more sparkles than any other tile we looked at. The delivery was very quick, arrived undamaged and the quality excellent. Great value and the floor looks great, I would definitely recommend. S. White
I bought the midnight black quartz tiles a couple of months ago but just recently got them put on the floor of our new extension. They look amazing and everyone who has visited comments on how good they look. The Sales team were also brilliant and made sure the ordering and delivery was seamless so many thanks Satisfied Customer