Shipping Tiles To Anywhere In The UK
At TilesPorcelain we strive to offer you the best possible delivery service for your brand new tiles.
Our standard delivery is between 1-3 working days. If specified we will provide next day delivery to anywhere in the UK.
We work closely with both the customer and our external transport company to ensure all wall and floor tiles purchased, are delivered at the time and place requested. With our book in service the customer will be informed directly from the transport company which will ensure that any change of plan can be swiftly dealt with. Our external service is always provided by a reputable company and is fully insured. In most cases the driver will ring you an hour before delivery.
You may be buying products for a future tiling project. If this is the case then our holding service will be of great convenience to you. This will enable you to buy your tiles but not receive them until a time that suits you. All you need to do is contact us when you require them and they will be dispatched.
It is important that you inform us of any possible difficulties there may be in the process of delivering your tiles. These may include road closures, height restrictions, weight restrictions, narrow streets or anything else you feel could be an issue.
Our shipping service is available six days a week – Monday to Saturday – with delivery on a Saturday at an extra cost.
Once you have received your products please make sure you inspect them thoroughly. If there is anything you are unsatisfied with then please contact us as soon as possible.Important Notice
Orders are delivered by various external carriers to the kerbside at your location. Due to insurance and health and safety regulations neither a member of staff nor the delivery company representative are able to transport any goods into a property. Many of our deliveries will arrive on a pallet and will be delivered as close as possible to the agreed site.